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Black Sheep Reputations Sales Training -
DiSC© |
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Use the DiSC© Behavioral Profile to Maximize Sales and
Strengthen Customer Relationships
 Organizations worldwide have embraced the language of DiSC©.
With 30 years of
proven reliability and over 40 million users, this behavioral style
self-assessment tool remains the most trusted learning instrument in
the industry. Used by Fortune 100 companies, non-profit
organizations, small businesses and professional associations, the DiSC© model explores a range of behavioral styles anchored by
Dominance, Influence, Conscientiousness and Steadiness.
Every day, organizations use DiSC© to establish a common language …
paving the way for people to become better communicators, leaders,
sales
superstars,
team members and customer service representatives. It is also used
in dozens of other training and coaching applications, including
organizational development and performance improvement.
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DiSC© sets
the standard for self-understanding.
The power of DiSC©
is available either on paper or online through Black Sheep
Reputations. Jeffrey Black, principal of the firm, is a Certified
DiSC© Trainer.
Unlike
Myers/Briggs and other personality profiles, DiSC© focuses on
behavioral styles. Research shows that behavior is situationally-based,
flexible, dynamic, observable and most importantly, changeable.
DiSC© Dimensions of Behavior provide a non-judgmental language for
exploring behavioral issues across four primary dimensions:
Dominance:
Direct and Decisive. D’s are strong-willed, strong-minded people
who like accepting challenges, taking action and getting immediate
results.
Influence:
Optimistic and Outgoing. I’s are “people people” who like
participating on teams, sharing ideas and energizing and
entertaining others.
Steadiness:
Sympathetic and Cooperative. S’s are helpful people who like
working behind the scenes, performing in consistent and predictable
ways and being good listeners.
Conscientiousness:
Concerned and Correct. C’s are sticklers for quality and like
planning ahead, employing systematic approaches and checking and
re-checking for accuracy. |
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Bring out
the best in your sales team.
DiSC© can help
sales people at all levels:
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understand their own behavior
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improve communication with their customers
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enhance individual sales performance
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learn how and when to adapt their behavior to exceed customer needs
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clarify issues throughout the sales process
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close the deal
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Give
your sales team the edge.
DiSC©
is proven to help sales and customer service professionals:
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learn how to “sell” based on client’s behavioral style
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see
how to overcome objections based on client’s behavioral style
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create and maintain relationship-based sales
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identify their customer’s DiSC© styles and adapt their selling or
support styles accordingly
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stay focused on customer needs
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manage difficult customer service situations
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In addition, Jeffrey
will provide information on:
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Maximize
your organization’s success.
Jeffrey will
take your audience through an enlightening and entertaining journey
as they discover the whole truth about their behavioral styles and
those of others. You will see heads nod as participants get the
true picture of themselves and how others perceive them. Don’t be
surprised to hear a lot of laughs and many “ah-has.” It’s a reality
check every organization needs if they want to capitalize on their
people’s strengths, minimize their weaknesses and advance the goals
and future plans of the organization. |
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